All claims

82% of US adults read online reviews before buying something for the first time

Outdated Confidence: high

Source found and quoted correctly, but old enough that the market has changed.

Commonly cited as
"82% of Americans read reviews before buying"
True origin
Pew Research Center — Online reviews and ratings (Dec. 19, 2016)
Type
Stat check: A widely repeated statistic traced back to its origin.
Year
2016
Data as of
Survey conducted in 2015
Last checked
What the source says
Fully 82% of U.S. adults say they at least sometimes read online customer ratings or reviews before purchasing items for the first time, including 40% who say they always or almost always do so.
Method & sample
Pew nationally representative survey of US adults (2015). 53% of 18–29-year-olds always or almost always read reviews vs 23% of those 65+.
Drift between quote and source
  • 'At least sometimes', not always (40% always or almost always)
  • Age: 2015 data; Pew has not updated it
Interest
n/a (nonpartisan research center funded mainly by The Pew Charitable Trusts).

Safe rephrasing

Pew found in 2016 that 82% of US adults at least sometimes read online reviews before a first-time purchase, and 40% always or almost always do; it is older data.

Sources we opened

Machine-readable: /api/claims/pew-82-percent-read-online-reviews-before-buying.json · Last checked 2026-10-16

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