All claims

Email marketing returns $36 for every $1 spent

Outdated Confidence: high

Source found and quoted correctly, but old enough that the market has changed.

Commonly cited as
"Email ROI is 36:1" (as measured and current)
True origin
Litmus — State of Email Survey 2020
Type
Stat check: A widely repeated statistic traced back to its origin.
Year
2020
Data as of
2020
Last checked
What the source says
These insights are derived from Litmus’ 2020 State of Email Survey of more than 2,000 marketing professionals worldwide.
Method & sample
Survey fielded April 28–June 23, 2020; ROI anonymously self-reported by respondents.
Drift between quote and source
  • Method: self-reported survey average, not measured ROI
  • Date: 2020 data still reused in 2025 materials; the 2025 report gives ranges instead (35% report $10–36, 30% report $36–50)
Interest
Litmus sells email marketing software.

Safe rephrasing

Marketers surveyed by Litmus in 2020 self-reported an average email ROI of about 36:1; in 2025, 35% of marketing leaders reported $10–36 per $1.

Sources we opened

Machine-readable: /api/claims/email-marketing-roi-36-to-1.json · Last checked 2026-10-16

Report a problem with this verdict